Privacy Policy

AI Flow Pro (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our automation services and website.

Information We Collect

Contact Information: Name, email, phone number, company details, and project requirements when you contact us or use our services.

Business Data: Public business information available on the web and data you provide for automation purposes.

System Credentials: With your explicit consent, we may temporarily store login credentials necessary to set up automation on your behalf when you cannot set up accounts yourself.

Website Usage: We use Google Analytics and cookies to improve our website performance and user experience.

Automation Data: Information processed through automation platforms (n8n, Make.com, Zapier, etc.) as part of your custom workflows.

How We Use Your Information

Service Delivery: Build and maintain your custom automation workflows
Communication: Respond to inquiries, provide project updates, and technical support
Marketing: Send newsletters and automation tips (with your consent)
Testimonials: Use your project as case studies (only with explicit written permission)
Analytics: Improve our website and services through usage analysis

Data Storage and Security

Storage Locations: We store data on trusted platforms including Google Sheets, n8n cloud, secure databases, and vector databases integrated with automation platforms.

Security Measures: We implement industry-standard security practices including encryption, access controls, and secure data transmission.

Third-Party Platforms: Your automation workflows may process data through various automation platforms (n8n, Make.com, Zapier, etc.). Each platform has its own security measures and privacy policies.

Data Retention

Project Data: We retain project-related data for the duration of our service relationship and a reasonable period afterward for support purposes.

Marketing Data: We retain your contact information until you unsubscribe from communications.

Credentials: Temporary system credentials are deleted immediately after initial setup is complete.

Your Rights

You have the right to:

Access your personal information we hold
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
Withdraw consent for data processing

International Data Transfers

We primarily serve clients in Canada and the US but may serve clients in other countries. Data processing may occur across these jurisdictions in compliance with applicable privacy laws.

Cookies and Tracking

Our website uses cookies for:

Google Analytics to understand website usage
Essential website functionality
Improving user experience

You can control cookies through your browser settings.

Data Sharing

We do not sell, trade, or share your personal information with third parties except:

With your explicit consent (e.g., testimonials)
When required by law
To trusted service providers who assist in our operations (bound by confidentiality)

Compliance

This policy complies with:

Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
California Consumer Privacy Act (CCPA) and similar US state laws
General Data Protection Regulation (GDPR) for international clients

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice.