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Updated 1 week ago

Creating an API endpoint

Created By: ✅Sam Zaine

This template builds a simple WhatsApp chabot acting as a Sales Agent. The Agent is backed by a product catalog vector store to better answer user’s questions.

This template is intended to help introduce users interested in building with WhatsApp.

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Flowchart displaying an automated workflow process with data collection, validation, and action trigger steps.

How it works

  • This template is in 2 parts: creating the product catalog vector store and building the WhatsApp AI chatbot.
  • A product brochure is imported via HTTP request node and its text contents extracted.
  • The text contents are then uploaded to the in-memory vector store to build a knowledgebase for the chatbot.
  • A WhatsApp trigger is used to capture messages from customers where non-text messages are filtered out.
  • The customer’s message is sent to the AI Agent which queries the product catalogue using the vector store tool.
  • The Agent’s response is sent back to the user via the WhatsApp node.

How to use

Once you’ve setup and configured your WhatsApp account and credentials

  • First, populate the vector store by clicking the “Test Workflow” button.
  • Next, activate the workflow to enable the WhatsApp chatbot.
  • Message your designated WhatsApp number and you should receive a message from the AI sales agent.
  • Tweak datasource and behaviour as required.

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